Store Shipping & Delivery Integration

1.Unified fulfillment of multiple types of orders

Connect to the order system of Pinduoduo stores, automatically capture all types of orders such as regular orders, group buying orders, orders with a hundred billion subsidy, and flash sale orders, and complete the integration. Simultaneously connect with self-owned warehouses, Pinduoduo's official warehouses, and third-party warehouse resources, support multi-warehouse collaborative scheduling, solve the pain point of decentralized management of multiple order types, and ensure the fulfillment efficiency of all types of orders.

2. Intelligent sorting and differentiated shipping

The system automatically completes order sorting, printing and labeling. For group buying orders, it prioritizes matching and shipping strategies. For orders with high time requirements such as the 10 billion subsidy and flash sale, it automatically matches efficient logistics channels like SF Express and J&T Express. For regular orders, it matches cost-effective logistics (such as YTO, ZTO, STO and Yunda) based on the delivery address.

We guarantee that regular orders will be dispatched within 48 hours, and that group-buying orders will be prioritized for shipment within 24 hours after group formation. During peak promotion periods, we will activate the emergency inventory preparation plan, give priority to handling the backlog of orders for the 10 billion yuan subsidy and flash sales, and ensure that the delivery time meets the platform's assessment requirements.

3. Logistics tracking and after-sales collaboration

Real-time synchronization of logistics trajectory information, automatic push of shipping, collection and delivery node reminders to buyers, and additional synchronization of group formation progress and shipping reminders for group buying orders to reduce the volume of logistics-related inquiries.

A dedicated person is responsible for the registration, verification and follow-up of claims for abnormal logistics items (lost items, damaged items, missed shipments, and wrong shipments in group buying), coordinating with the Courier and the buyer to solve problems, and at the same time connecting with the logistics after-sales appeal process on the Pinduoduo platform to reduce the logistics dispute rate of the store.

4. Refined management of inventory and data

Provide real-time inventory visualization dashboards, synchronize the remaining inventory of Pinduoduo stores, and set exclusive inventory warning thresholds for best-selling and group-buying hot-selling products to prevent overselling and stockouts. Support the inventory lock function for group buying orders to prevent the situation where there is no goods to ship after the group is formed.

Monthly output of shipping data reports, including core indicators such as shipping timeliness, costs of each logistics channel, group buying fulfillment rate, damage rate, and return and exchange rate. Based on the data, provide suggestions for inventory preparation and logistics channel optimization to adapt to Pinduoduo's low-price and high-frequency shipping characteristics.