Store Shipping & Delivery Integration

1.Unified fulfillment of multi-channel orders

Connect to the Taobao store order system to achieve automatic order capture and integration, simultaneously connect self-owned warehouse, Taobao official warehouse and third-party warehouse resources, support multi-warehouse collaborative scheduling, uniformly handle the shipment demands of orders across the entire platform, and avoid the chaos of multi-channel order management.

2. Intelligent sorting and efficient shipping

The system automatically completes order sorting, printing and labeling, and matches the optimal logistics channels (such as Cainiao Station, SF Express, ZTO, STO and Yunda, etc.) based on the order address and time requirements.

Ensure that regular orders are dispatched within 48 hours. During peak promotion periods, activate emergency inventory preparation and shipping plans, give priority to handling backlogged orders, and ensure that the shipping time is not delayed.

3. Logistics tracking and after-sales follow-up

Real-time synchronization of logistics trajectory information, automatically pushing node reminders such as shipping, collection, and delivery to buyers, reducing the volume of logistics inquiries.

A dedicated person is responsible for the registration, verification and follow-up of claims for abnormal logistics items (lost, damaged or missed deliveries), coordinating with the Courier and the buyer to solve problems and reduce the rate of after-sales disputes in logistics.

4. Inventory and Data Management

Provide real-time inventory visualization dashboards, synchronize the remaining inventory of Taobao stores, automatically trigger inventory warnings, and avoid overselling and out-of-stock situations.

Output monthly shipment data reports, including core indicators such as shipment timeliness, logistics costs, damage rate, and return and exchange rate. Based on the data, provide suggestions for inventory and logistics optimization.